Announcements
  • Fall Watering Restrictions

    The Fall Watering Schedule, which limits landscape irrigation to three assigned days per week, remains in effect Sept 1 – Oct 31. Sunday is not an optional watering day during the fall.

  • Know Where Your Responsibility Begins

    Just as you own and maintain the driveway on your property, you also are responsible for maintaining certain portions of the water and sewer service laterals that run through it; learn more here.

  • Water Quality Report

    The City of Henderson's Water Quality Report provides you with detailed information about your drinking water.

  • Pay Your Utility Bill

    View your utility bill and make a payment by credit or debit card using our secure online payment system. You may also pay your bill by telephone 24 hours a day by dialing (702) 267-5900.

  • American Public Works Association (APWA)

    The Department of Utility Services (DUS) received accreditation from the American Public Works Association (APWA), effective June 28, 2019. DUS became the first Utilities-only agency in the state to receive accreditation

News and Information
  • BillOnline Email Notification - Effective Sunday, October 4, 2020, emails from BillOnline will be sent from City of Henderson Customer Service via OSG@smtp.dmsemail.com. Check your Junk/Spam mailbox if your next monthly City of Henderson Water & Sewer bill is not received as expected. An email notifying current and former customers of this change was sent on Oct. 1, 2020. Former customers may disregard the notification.
  • Utility Assistance - If you are affected by COVID-19 due to illness or layoff, we are here to help. Our Utility Services Department is suspending shutoffs due to the COVID-19 pandemic. Please be proactive. If you foresee you will have a difficult time making payments, contact a Customer Service Representative at 702-267-5900 to talk through your options.
  • Go paperless with electronic billing and reduce the clutter in your mail box.  
  • Text CONSERVE to 85357 to receive a text message reminding you to change your watering clock when the season changes. Message and data rates may apply. Terms and conditions.

 


    

 

 

 

About Department
Priscilla E. HowellPriscilla E. Howell
Director of Utility Services

Contact

Office Telephone:
(702) 267-2500

Office Fax:
(702) 267-2501

E-Mail:
Priscilla.Howell@cityofhenderson.com

More About Department >