Utility Services

Utility Bill Discounts

Disability Discount

The Disability Discount waives the basic service charge portion of your monthly water and sewer bill. To be eligible for the discount, you must be permanently disabled, your primary residence must be located in Henderson, Nevada and you must be the responsible party on your utility bill.

To request the Disability Discount, submit a request through the Contact Henderson website.  Be sure to attach a copy of your Social Security Total Disability Benefit Verification Letter as proof of permanent disability. You may also fax your information to 702-267-5901, Attn: Disability Discount Program.

For more information on the Disability Discount, contact the Customer Care Center through Contact Henderson or by phone at (702) 267-5900.

Low Income Senior Citizen Discount

The City of Henderson will waive the monthly basic water and sewer service charge for seniors enrolled in the Nevada Energy Assistance Program (EAP). The EAP program assists qualifying low income residents. To qualify, a senior must be a resident of Henderson, must be the responsible party on the utility bill, and must be a minimum of sixty-two (62) years of age.  Program participants are required to re-qualify annually.  Qualification guidelines are determined by the State of Nevada Division of Welfare and Supportive Services. To request the Low Income Senior Citizen Discount, submit a request through the Contact Henderson website and attach proof of EAP enrollment.

Visit the Division of Welfare and Supportive Services website to see the complete details on the EAP program.

For assistance in completing the application and more information on the EAP program, contact:

City of Henderson Heritage Park Senior Facility - Currently closed due to COVID-19
Senior Services Office
300 S. Racetrack Rd. (at Burkholder Blvd.)
Monday through Friday (closed on Sundays and holidays)
(702) 267-2956
Heritage Park Senior Facility Webpage

HopeLink - Closed to outside visitors but we remain open with remote delivery due to COVID-19

178 Westminster Way, Henderson, NV 89015
8 a.m. to 6 p.m., Monday through Thursday
(702) 566-0576