Utility Services

About - Utility Services


The Department of Utility Services is responsible for all facets of water, wastewater, and reclaimed water services for the City of Henderson. The department provides treatment and distribution of drinking water, collection and reclamation of wastewater, laboratory testing services, utility infrastructure planning and management, and customer care and billing services.


The Department of Utility Services provides vital water and wastewater services to our citizens while protecting the environment, health and prosperity of our community.


We ensure the safety of our product and our people.
We serve our customers to the best of our ability.
We act with honor and integrity.
We protect the public health and our environment.
We promote teamwork with our customers and peers.

DirectorPriscilla E. Howell

Priscilla E. Howell

Director of Utility Services

Contact Us

Customer Care Center
Monday - Thursday, 7:30 a.m. to 5:30 p.m.
(702) 267-5900
Contact Utility Services
Frequently Asked Questions

Office Location

Henderson City Hall
240 S. Water St.
Henderson, NV 89015

Mailing Address

City of Henderson
Department of Utility Services
PO Box 95050, MSC 125
Henderson, NV 89009-5050