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Government » Departments » Police » Community Programs

Stop Fraud

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Protecting Yourself From Identity Theft

Identity theft and internet scams are increasing, and seniors are often targeted because scammers believe they can more easily gain their trust. These crimes happen when fraudsters use the internet, email, text messages, or social media to trick people into giving away personal information—such as Social Security numbers, bank account details, or Medicare information—or sending money.

Internet fraud includes many types of scams that hide important facts or use false or misleading information to deceive victims. The goal is always the same: to steal your identity, your money, or your peace of mind. 


Download Brochure: Protect Yourself from Identity Theft

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Upcoming Senior Fraud Prevention Classes

Saturday, January 17 at 2 pm

West Henderson Police Station - 2222 Via Inspirada Henderson, NV 89044

No registration is necessary. 




Know Who You’re Dealing With

Before sharing personal or financial information online, especially with unfamiliar sellers, organizations, or charities—take time to verify their legitimacy. Here's how:

  • Research
  • Be Cautious
  • Be Wary of Scams

Research

  • Research the business or organization through your state or local consumer protection agency.
  • Check for complaints or reviews with the Better Business Bureau (BBB) or other trusted consumer review platforms.
  • Look for a physical address and contact information—be cautious if it's missing or unverifiable.

Be Cautious 

  • If a business has little to no online presence or only a few reviews or complaints, proceed with caution.
  • Fraudulent operations often open and shut down quickly to avoid detection or accountability; operate under multiple names or fake addresses to appear legitimate and leave behind minimal traceable information online.

Be Wary of Scams 

  • Be wary of anyone offering fast, effortless income, especially online. Fraudsters often prey on people in need, using emotional appeals and false guarantees to gain trust.
  • These schemes are designed to exploit your financial vulnerability. Once involved, victims are often used as unwitting intermediaries (or “money mules”) to move illegal funds through:
    • Cryptocurrency and Bitcoin ATMs
    • Cashier’s checks or wire transfers
    • Gold or other untraceable assets
    • Getting involved can lead to serious legal consequences, even if you didn’t realize you were helping commit a crime.


How Scammers Pressure You

Legitimate businesses and charities will give you time to make informed decisions. If someone is pushing you to act immediately, especially when it involves sending money, be extremely cautious.

  • Warning Signs
  • Imposter Scams
  • Time-Sensitive Demands

Warning Signs

  • There are classic tactics used by scammers to prevent you from thinking clearly or verifying their claims. Warning signs include:
    • Refusing to take “no” for an answer.
    • Demanding immediate payment.
    • Insisting you act “right now” to avoid missing out.
    • Creating a false sense of urgency or fear.
  • Pressure is a red flag—legitimate organizations respect your decision-making. Take a step back, do your research, and don’t be afraid to walk away.

Imposter Scams

  • Imposter scams involve fraudsters pretending to be someone you trust, such as a government official or a company representative.
  • Scammers often impersonate officials from federal agencies such as the Internal Revenue Service (IRS), FBI, DEA, Social Security Administration (SSA), Medicare and Medicaid, or other government offices. Using fake credentials and convincing language, they reach out to victims by phone, email, or text, claiming to represent these agencies in an effort to gain trust and steal personal information or money.
  • Scammers can spoof phone numbers and email addresses to appear as though they are coming from a legitimate agency. Official government emails will come from a “.gov” domain.

Time-Sensitive Demands 

  • Government processes almost always take time—often several days, weeks, or even months. Legitimate agencies do not rush decisions, demand instant responses, or threaten consequences unless you act immediately.
  • If someone claims you must make a payment, provide personal information, or resolve an issue within hours or just a couple of days, it’s a major red flag. Scammers use urgent language and intimidation to pressure you before you have a chance to think, verify, or seek help. Take a pause, hang up, and verify the information through official channels.


Cyber Threats

Cyber scams happen on computers, tablets, and phones. Scammers may send fake emails or text messages or create websites that look real to trick you into giving personal or financial information. They may pretend to be from your bank, Social Security, Medicare, or even a friend or family member.

  • Suspicious Emails
  • Harmful Links
  • Dangerous Downloads

Suspicious Emails

  • Never respond to emails from unknown senders. Replying—even just once—can confirm to scammers that your email address is active, making you a target for more spam or fraud attempts.
    • Scammers use “isolation emails” to test whether an inbox is monitored.
    • A response can lead to more phishing attempts or malicious attachments.
    • Even clicking "unsubscribe" on shady emails can signal that you're active.
  • Best practice: If you don't recognize the sender, delete the message without opening or replying. Mark it as spam if your email service allows.

Harmful Links

  • Scammers frequently send emails or texts pretending to be from legitimate companies or government agencies. These messages may look official, but they’re designed to trick you into clicking harmful links or providing personal information.
  • Key tactics include:
    • Using logos, branding, and language that mimic real organizations.
    • Creating fake websites that look nearly identical to official ones.
    • Asking you to “verify your account,” “confirm a payment,” or “fix an issue”.
  • How to protect yourself:
    • Do not click on links or download attachments from unexpected or suspicious messages.
    • Go directly to the official website.

Dangerous Downloads

  • Fraudsters often create fake versions of websites or apps that appear authentic but are actually malicious.
  • These dangerous downloads can:
    • Install malware or spyware.
    • Mirror your computer activity and steal sensitive information.
    • Grant hackers access to financial data, private photos, documents and more.
  • To stay safe:
    • Only download software from trusted, official sources.
    • Be cautious of pop-ups or links prompting unexpected downloads.
    • Keep your antivirus software up to date.
  • One wrong download can compromise your entire system. When in doubt, play it safe.


How to Protect Yourself from Scams and Cyber Threats

Stay alert and safeguard your information by recognizing suspicious messages, avoiding unknown links, and never sharing personal or financial details with unverified sources. Be cautious with unexpected phone calls—scammers often pose as government agencies, utilities, or banks to pressure you into quick decisions. When in doubt, hang up and call the organization back using a verified number.

  • Protect Your Information
  • Monitor Accounts
  • Payment Methods

Protect Your Information

  • Be cautious when someone asks for your personal information, especially online or over the phone. Unless you initiated contact for a legitimate reason—like applying for a job, credit, or a government service—don’t share it.
  • Best practices:
    • Shred sensitive documents before discarding.
    • Use strong, unique passwords for online accounts.
    • Avoid sharing PII over unsecured websites or public Wi-Fi.
    • Be skeptical of unsolicited requests, even if they seem urgent or official

Monitor Accounts

  • Use strong, unique passwords: Avoid using the same password across multiple accounts.
  • Enable two-factor authentication: Adds an extra layer of protection to your accounts.
  • Never give out personal, financial, or login information.
  • Always verify websites and organizations: Look for HTTPS, padlock icons, and beware of lookalike URLs or logos.

Payment Methods

  • Always use secure, traceable payment methods that offer fraud protection.
    • Credit Cards—Often provide strong fraud protection and make it easier to dispute unauthorized charges.
    • PayPal – Includes buyer protection for many transactions.
  • Avoid riskier methods such as:
    • Cash, wire transfers or cryptocurrency – These are impossible to trace or recover if something goes wrong.
    • Peer-to-peer apps (like Zelle, Venmo, or CashApp)
  • Tip: Scammers often insist on payment methods that are hard to reverse—that’s a red flag.


What to Do if You Fall Victim to Identity Theft

If you think you’ve been scammed, act fast. Save any evidence, contact the Henderson Police Department to file a report, and alert your bank or credit card company to secure your accounts. Update compromised passwords and monitor your credit. For online scams, file a complaint at IC3.gov. Quick action helps protect you and supports the investigation.

  • Report Fraud to Law Enforcement
  • Contact Your Financial Institutions
  • Notify the Three Major Credit Bureaus

Report Fraud to Law Enforcement

  • File a police report with your local police department.
  • Find your nearest police station.
  • You can also contact Henderson Police at: 702-267-4750
  • Keep a copy of the police report for your records that may be needed for fraud investigations or credit bureau disputes.

Contact Your Financial Institutions

  • Notify your bank(s), credit card issuers, and any other financial institutions.
  • Ask them to freeze or close accounts that may have been compromised.
  • Contact the security or fraud department of each affected company.
  • Request written confirmation that the disputed accounts have been closed and any fraudulent charges removed.

Notify the Three Major Credit Bureaus

  • Contact the fraud departments of the three main credit bureaus and request a fraud alert or credit freeze:
  • Equifax: 1‑800‑525‑6285 | equifax.com
  • Experian: 1‑888‑397‑3742 | experian.com
  • TransUnion: 1‑800‑680‑7289 |transunion.com
  • You can also file an Identity Theft Report with the FTC at reportfraud.ftc.gov
Download Brochure

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Additional Resources
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Federal Trade Commission
Call 877-382-4357
ftc.gov
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Internet Crime Complaint Center
ic3.gov
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Report Suspected Fraud
Contact Henderson
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Henderson Police Department
Crime Stoppers
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City of Henderson

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Henderson, NV 89015


702-267-2323

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