As part of its effort to assess how well the needs of its businesses are being met, The City of Henderson commissioned a community survey in the summer of 2024.

Overall, survey results reveal that Henderson businesses continue to have a very positive perception of the City, with 82% expressing satisfaction with the City as a place to conduct business and 95% viewing the City as business-friendly, marking a 3% increase since 2022.

The survey also revealed high satisfaction with several of our key services. Fire incident response was rated positively by 96% of businesses; waste and wastewater services received an 81% satisfaction rating; street and sidewalk maintenance saw significant improvements, with satisfaction levels reaching 83% and 80%, respectively.

The 2024 Henderson Business Survey was conducted by ETC Institute, a national leader in market research specializing in local government organizations. More than 400 surveys were completed by randomly selected Henderson businesses, yielding statistically valid data with a 95% confidence level and a margin of error of +/-4.9%.

The City of Henderson commissioned a community survey in late 2022 as part of its effort to assess
how well the needs of its businesses are being met.

Overall, survey results reveal that Henderson businesses continue to have a very positive perception of Henderson, with 92% expressing satisfaction with the city as a place to conduct business along with 92% viewing the City as business friendly.

Business owners and operators were most satisfied with the quality of life, image of the city and the quality of services provided by the City of Henderson. Henderson rated significantly higher than the southwest regional average in 15 of the 19 areas assessed in the survey and satisfaction with overall quality of City services was 13% above the southwest regional average. The southwest region includes California, Arizona, Utah, New Mexico and Nevada.

The 2022 Henderson Business Survey was performed by ETC Institute, a national leader in market research specializing in local government organizations. More than 400 surveys were completed by randomly selected Henderson businesses, yielding statistically valid data that has a 95% level of confidence with a margin of error of +/-4.9%.