Animal Control

About - Animal Control

The Henderson Animal Care and Control Bureau consists of Animal Control Officers, Shelter staff, and a Veterinary team.  The bureau helps reunite lost pets with their owners, cares for the animals brought to the shelter, and handles pet adoptions. The animals at the shelter receive medical care, vaccines, microchips and all adoptable dogs, cats, and rabbits are spayed or neutered.  

Animal Control officers take part in public safety, resolving animal and pet issues that are part of residents' quality of life.  As part of the Henderson Police Department, the officers carry out the regulations outlined in the municipal code's Title 7, which include concerns about animal noise and animal sanitationanimals roaming at large, and Dangerous dog regulations. Animal Control also performs welfare, cruelty and neglect investigations, animal bite processing, and rabies quarantines.

An ordinance was passed by City Council on August 3, 2010 for the City of Henderson requiring that dogs and cats over the age of four months be spayed or neutered, except under specified circumstances. For further information contact us at (702) 267-4970.

Purpose Statement

Commitment to the Public

The Henderson Animal Care and Control Facility exists to serve the community, aid, comfort, and provide medical attention to the animals that come under the Shelter's care and to vigorously enforce the laws that protect animals and the community.

We Value:

Animals:  We are dedicated to the Health, Welfare, and Safety of each animal we are charged to care for.

Dignity:  We treat every animal we care for with dignity and compassion.

Customers:  Regardless of attitude or demeanor, we strive to provide the best Customer service possible to each and every person.

Ourselves:  We will work together as a team and value the contributions of each shelter employee.  We recognize that no one person is greater than the whole.

The Shelter:  We recognize the value of our facility to the community and the animals we are charged to protect and to that end will work collectively to keep our work place pristine and free of blemish.

Accountability:  We recognize we must be accountable to each other and the community we serve.  We cannot improve without accountability.

Excellence:  We will strive to review the service we provide and work to improve the operation through honest critique.

Challenges:  We will meet all challenges head on.  We will identify and propose well-reasoned solutions to these problems.  We will work collectively to proper resolution to the challenges we encounter.

The statement of commitment of Henderson Animal Care and Control is to work within the community to:

  • Reduce animal suffering and distress
  • Facilitate the safe return of lost pets
  • Provide a safe, comfortable environment for lost or abandoned animals
  • Facilitate adoptions
  • Educate the public about responsible pet ownership
  • Enforce the laws related to Animal Control
  • Act as the Rabies Control Authority for the City of Henderson

Contact Us

Phone number: (702) 267-4970
Contact Animal Control
Frequently Asked Questions

Days and Hours of Operation

Monday through Saturday from 9:00am until 5:00pm, with adoptions closing at 4:30pm.
The shelter is closed on Sundays and all government observed holidays. 

Location:

Henderson Animal Care and Control Facility
300 E. Galleria
Henderson, Nevada 89011-1903

Mailing Address:

Henderson Police Department 
Animal Control Bureau
P.O. Box 95050
Henderson, Nevada 89009-5050

Please use Contact Henderson for all non-emergency animal related problems (barking dogs, too many animals, sanitation issues etc).  Or you may call 702-267-4980 to leave a phone message for an Animal Control Officer.

Mailing Address:

Henderson Police Department 
Animal Control Bureau
P.O. Box 95050
Henderson, Nevada 89009-5050