Resident rate listed | non-residents add 15%
How to Register
for Most Parks &
• Starts at 6:00 a.m., Tuesday, December 17 at
• You must have a household account to
register online. Visit cityofhenderson.com/
register or a City of Henderson recreation
center to establish an account.
• We accept Visa, MasterCard and Discover
cards as well as the FunCard.
• Starts 6:00 a.m., Tuesday, December 17
(cannot be postmarked prior to December 14).
• Complete a registration form (visit
cityofhenderson.com). Swim lesson
participants may register for only one class
per session. List first and second choices.
• Include a check/money order payable to
City of Henderson.
• Mail to: Program Registration,
P.O. Box 95050, MSC 411
Henderson, NV 89009-5050
• Class placement is not guaranteed.
Enclose a self-addressed, stamped
business-size envelope for confirmation
receipt. The city is not responsible for lost
or delayed mail.
• Starts at 6:00 a.m., Tuesday, December 17.
• We accept cash; Visa, MasterCard and
Discover; FunCards; and checks/money
orders made payable to City of Henderson.
It is our policy to provide an opportunity for as
many people as possible to enjoy our parks and
recreation opportunities. Therefore, the City of
Henderson Parks and Recreation Department
reserves the right to cancel, postpone or
combine classes, events or programs, or change
instructors in order to provide the best service
possible. In the event the department cancels
a class, event or program for any reason, a full
refund will be issued.
No refunds will be given if it is after the second
class or program’s scheduled meeting date.
Refunds take approximately 3-4 weeks to be
No refunds will be issued for programs,
classes and activities costing $5 or less,
unless they are canceled by the city.
Refunds will not be issued in the case of
disciplinary actions, including suspension or
Schedule is subject to change/cancellation
without notice. Management reserves all
• Refund requests may be made in person
at any recreation center, by email to
firstname.lastname@example.org, or by
phone to any recreation center.
• Patron refund requests are granted if
requested at least 7 days prior to the
program, class or event start date.
• Refunds requested less than 7 days prior
to the program start date but before the
second class or program meeting date, are
granted less a $5 administrative charge per
class, event or program.
• No refunds or prorating will be offered for
classes missed by a participant for any
reason other than documented medical
Additional refund policies apply to the following:
Adult sports leagues: A refund may be granted,
less a $5 administrative charge, if requested
in writing prior to distribution of the game
Aquatics inclement weather policy: If pools
are closed due to inclement weather, return
passes may be issued, if applicable, as long as
the closure is not less than three hours prior
to the pool’s normal closing time. To receive a
return pass, present your admission receipt at
the ticket booth or front desk. Return passes
are not issued without a receipt. Aquatic
classes issue prorated refunds if classes are
unable to be conducted due to inclement
weather. No refunds are issued if a makeup
class is offered.
FunCards: These cards are nonrefundable and
Cool Pool Parties: Refunds may be granted
if a cancellation is received at least one
calendar week prior to the party date, less a $5
Excursions: Refunds are not granted if a ticket
(e.g., show tickets, admission tickets) was
purchased by the department for the excursion
unless the ticket can be purchased by another
Facility rentals: Refunds may be granted if a
cancellation notice is received at least two
calendar weeks prior to the reservation date.
Henderson Pavilion tickets: Tickets are not
Kids Zone/Teen Kamp: Deposits are
nonrefundable and nontransferrable. Amounts
paid for any week in excess of the 10 percent
deposit may be refunded if requested at least
7 days prior to the child’s attendance in the
program, less a $5 administrative charge.
Memberships: Refunds are not granted unless
for a documented medical reason.
Park reservations/rentals: Refunds may be
granted only if adverse weather conditions
prevail, or if the cancellation notice is received
in writing at least two calendar weeks prior to
the reservation date.
Pool rentals: Cancellations (not less than one
hour prior to the end of your rental) due to
weather or unavoidable circumstances result
in rescheduling. If rescheduling is not possible,
a full refund is issued. Refunds may be granted
if a cancellation is received at least two
calendar weeks prior to the rental date.
Racquetball court reservations: A refund may
be granted with a request 24 hours prior to the
reservation. No refunds are issued the day of
the reservation or past the reservation date.
Safekey/Teen Scene: Once payment has been
received, credits or refunds are not issued for
days the child is unable to attend.
Youth sports leagues: A refund may be
granted, less a $5 administrative charge, if
requested in writing prior to player ratings.