NON-RESIDENTRATES | Clark County add 15% | Outside Clark County add 25%
HOW TO REGISTER
FOR MOST PARKS &
• Starts at 6:00 a.m., Tuesday, Dec. 19 at
• You must have a household account to
register online. If you do not have one, visit
a City of Henderson recreation center with
proof of residency.
• We accept Visa, MasterCard and Discover
cards as well as the FunCard.
• Starts 6:00 a.m., Tuesday, Dec. 19 (cannot
be postmarked prior to Dec. 14).
• Complete a registration form (visit
participants may register for only one class
per session. List first and second choices.
• Include a check/money order payable to
City of Henderson.
• Mail to: Program Registration,
P.O. Box 95050, MSC 411
Henderson, NV 89009-5050
• Class placement is not guaranteed.
Enclose a self-addressed, stamped
business-size envelope for confirmation
receipt. The city is not responsible for lost
or delayed mail.
• Starts at 6:00 a.m., Tuesday, Dec. 19.
• We accept cash; Visa, MasterCard and
Discover; FunCards; and checks/money
orders made payable to City of Henderson.
It is our policy to provide an opportunity for as
many people as possible to enjoy our parks
and recreation opportunities. Therefore, the
City of Henderson Public Works, Parks and
Recreation Department reserves the right to
cancel, postpone or combine classes, events
or programs, or change instructors in order to
provide the best service possible. In the event the
department cancels a class, event or program for
any reason, a full refund will be issued.
No refunds will be given if it is after the second
class or program’s scheduled meeting date.
Refunds take approximately 3-4 weeks to be
No refunds will be issued for programs,
classes and activities costing $5 or less,
unless they are canceled by the city.
Refunds will not be issued in the case of
disciplinary actions, including suspension or
Schedule is subject to change/cancellation
without notice. Management reserves all
• Refund requests may be made in person
at any recreation center, by email to
firstname.lastname@example.org, or by
phone to any recreation center.
• Patron refund requests are granted if
requested at least 7 days prior to the
program, class or event start date.
• Refunds requested less than 7 days prior
to the program start date but before the
second class or program meeting date, are
granted less a $5 administrative charge per
class, event or program.
• No refunds or prorating will be offered for
classes missed by a participant for any
reason other than documented medical
Additional refund policies apply to the following:
Adult sports annual pass: This pass is nonrefundable
Adult sports leagues: A refund may be
granted, less a $5 administrative charge, if
requested in writing prior to distribution of the
Aquatics inclement weather policy: If pools
are closed due to inclement weather, return
passes may be issued, if applicable, as long as
the closure is not less than three hours prior
to the pool’s normal closing time. To receive a
return pass, present your admission receipt at
the ticket booth or front desk. Return passes
are not issued without a receipt. Aquatic
classes issue prorated refunds if classes are
unable to be conducted due to inclement
weather. No refunds are issued if a makeup
class is offered.
Convenience Cards & FunCards: These cards
are non-refundable and non-transferrable.
Cool Pool Parties: Refunds may be granted
if a cancellation is received at least one
calendar week prior to the party date, less a
$5 administrative charge.
Excursions: Refunds are not granted if a
ticket (e.g., show tickets, admission tickets)
was purchased by the department for the
excursion unless the ticket can be purchased
by another patron.
Facility rentals: Refunds may be granted if a
cancellation notice is received at least two
calendar weeks prior to the reservation date.
Henderson Pavilion tickets: Tickets are not
Kids Zone/Summer Camps: Deposits are nonrefundable
and non-transferrable. Amounts
paid for any week in excess of the 10 percent
deposit may be refunded if requested at least
7 days prior to the child’s attendance in the
program, less a $5 administrative charge.
Memberships: Refunds are not granted unless
for a documented medical reason.
Park reservations/rentals: Refunds may be
granted only if adverse weather conditions
prevail, or if the cancellation notice is
received in writing at least two calendar
weeks prior to the reservation date.
Pool rentals: Cancellations (not less than one
hour prior to the end of your rental) due to
weather or unavoidable circumstances result
in rescheduling. If rescheduling is not possible,
a full refund is issued. Refunds may be granted
if a cancellation is received at least two
calendar weeks prior to the rental date.
Racquetball court reservations: A refund may
be granted with a request 24 hours prior to the
reservation. No refunds are issued the day of
the reservation or past the reservation date.
Safekey/Teen Scene: Once payment has been
received, credits or refunds are not issued for
days the child is unable to attend.
Youth sports leagues: A refund may be
granted, less a $5 administrative charge, if
requested in writing prior to player ratings.