124 CITY HALL SERVICES
240 S. Water St. | 702-267-2323 | For hours of operation, visit cityofhenderson.com
Henderson City Hall is located in the historic Water
Street District. Henderson Convention Center,
Henderson Events Plaza, Downtown Recreation
Center, and Henderson Police Department
headquarters share a city block. Henderson City Hall
offers a host of services for citizens and businesses,
all located on the first floor. Access East City Hall off
of Water Street and West City Hall from Basic Road.
If you’d like to save a trip, visit cityofhenderson.com.
Some of the services listed below are available online.
Stop by the Cashiers window in West City Hall to pay
a variety of charges including ambulance bills, pet
licenses (pet must be spayed/neutered), water and
sewer bills, and business license and permit fees.
Clark County Satellite Offices
A satellite office for the Clark County Clerk is open in
East City Hall adjacent to the Henderson Office of the
City Clerk. On Thursdays from 8:30 a.m.-5:00 p.m. (closed
noon-1:00 p.m.), the office provides marriage licenses
and services as well as notary bond filing. For more
information, call 702-671-0600.
The Clark County Clerk’s Office shares space with
branches of the Clark County Recorder (702-455-4336)
and Assessor (702-455-3882), which are open Monday-
Thursday from 8:00 a.m.-5:00 p.m. (closed noon-1:00
Full-Service Passport Program
Located in East City Hall, the Office of the City Clerk
assists with photos, application processing, and
mailing and tracking. Staff are also experienced with
complex applications (e.g., delayed birth, birth abroad).
Processing is available 8:00 a.m.-4:30 p.m., Monday-
Prior to your visit, please open, complete and print a
passport application form (visit travel.state.gov and
click on U.S. Passports & International Travel at the
top). Contact the Office of the City Clerk at 702-267-
1418 or email firstname.lastname@example.org
regarding passport application services.
See the Neighborhood Services page.
Homeowners often don’t realize many home-based
projects, such as replacing a water heater, require
a building permit. By working with an expert code
official, do-it-yourselfers can take advantage of their
knowledge of building codes to ensure the project is
built right, will be safe and will last. If you aren’t sure
if your project requires a permit, call the Development
Services Center (DSC) at 702-267-3610. Permit
applications may be filled out online (cityofhenderson.
com, search “Permits and Plan Check”), but must be
submitted in person at the DSC.
Utility Services: Water & Sewer
To start or change water and sewer services at your
personal residence, contact the Customer Care Center
at 702-267-5900 or stop by the Development Services
Center on the first floor of West City Hall. A deposit
may be required when requesting service. Personal
identifying information may be requested to establish
service or to make changes to an existing account.
Pay your water bill or NV Energy bill without leaving
your car when you use our drive-through at the West
City Hall Basic Road entrance.
Voter Registration Information
If you prefer to register in person, you can do so
at the Office of the City Clerk. Make sure you meet
the requirements to vote (go to cityofhenderson.
com, search “Voter Registration”). City of Henderson
municipal elections are held in odd-numbered years.
For election information, including dates and voting
locations, visit VoteHendersonNV.com.
HENDERSONHAPPENINGS | Spring-Summer 2018 | March-August
Business owners or those in construction may find
some of the previously mentioned City Hall services
beneficial. The following services are geared toward
doing business in Henderson.
To apply for a license to conduct business within the
City of Henderson, please visit the Business License
office in West City Hall. If you have questions regarding
licensing requirements or existing licensees, please call
Development Services Center (DSC)
Located in West City Hall, the Development Services
Center brings together employees from seven city
departments to provide coordinated plan review,
inspection, and permit services. Services include:
Building & Fire Safety Permitting – 702-267-3600
Building Plan Check – 702-267-3650
Community Development Permitting – 702-267-3640
DSC Records Center – 702-267-3700
Fire Safety Engineering – 702-267-3630
Public Works New Development & Flood – 702-267-3680
Public Works Traffic – 702-267-3099
Utility Services - Technical Services – 702-267-2530
Fictitious Firm Names
The satellite office for the Clark County Clerk (see
entry in first column) can assist you in filing the proper
paperwork and can provide a notary service.
Health District Satellite Office
A satellite office for the Southern Nevada Health District
to handle only food handler Safety training cards is
open in West City Hall next to the Utility Customer Care
Center and Business License. For more information, call