Henderson, Nev. – The City of Henderson has been selected as a 2020 Tyler Public Sector Excellence Award winner. Henderson competed against several public sector agencies who use the Tyler EnerGov product for the award that recognizes Tyler Technologies clients who demonstrate leadership, innovation and excellence in developing, deploying and maintaining solutions in new ways.
“We are honored and excited to receive the award,” said Mayor Debra March. “Although there were a total of 33 awards announced, Henderson was one of only two to win the award in the Civil Services category.”
As Henderson’s population grows, so does the City’s ambition to cultivate an environment where citizens can thrive, from forming desirable neighborhoods to creating strong business and career opportunities. To help accomplish this, Henderson selected Tyler Technologies’ community development solution, EnerGov, to increase workload capacity, automate processes, provide customers and staff with easy-to-access information, and introduce mobile inspections and intuitive online permitting. The City’s consistent communication and training surrounding the technology, combined with a constant drive for improvement, has resulted in increased efficiencies, a higher service level and an empowered community. In fact, Henderson has saved $250,000 each year since implementing mobile inspections and has seen a 24-hour decrease in citizen wait time for consecutive inspections.
The award submissions are evaluated by members of the Tyler leadership team who judge the entry based on business value, maturity, innovation, and relevance to other public sector organizations.
Tyler's excellence awards are traditionally announced at the Tyler Connect user conference, an annual gathering of more than 6,000 clients to learn new processes, share best practices and network with peers. With the cancellation of the 2020 conference due to COVID-19, these winners will be invited to join Tyler in San Antonio, Texas, in 2021 to recognize their success.
For more information on the Tyler Public Sector Excellence Awards, visit tylertech.com.
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