Utility Services
Utility Services Code & GuidelinesHenderson Municipal Code Title 14: Utility Services
The Utility Services Code is incorporated into the Henderson Municipal Code (HMC) as Title 14. Title 14 sets forth City responsibilities, authorities, and provisions to meet all federal and state requirements for water and wastewater while protecting the health, safety, and welfare of the City’s residents and users of City provided utilities and services.
Title 14 Updates Effective February 1, 2009
The Henderson City Council approved changes to Title 14 of the Henderson Municipal Code to take effect February 1, 2009. Changes were made to enhance the City's water conservation efforts, and incorporate minor adjustments to language and fees. Changes that may affect you:
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Water waste is now defined as:
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Allowing water to flow or spray off private property onto a sidewalk, pavement, gutter, street, alley, right-of-way or drain
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Failure to repair a malfunction of an irrigation system or supply line within 48 hours of notification by the city. Such malfunctions may include, but are not limited to: pooling due to broken sprinkler head, geyser or jet of water caused by broken drip irrigation line, etc.
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Failure to repair a water leak
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Customers wishing to operate fountains or water features are no longer required to remove turf, and may now apply for a Water Feature Exemption and pay an annual fee.
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Administrative fines are now cumulative within a 36 consecutive month period for improper draining of pools and spas. Multiple violations within 36 consecutive months may result in increasingly larger fines.
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Administrative fines for water waste violations have increased for customers with a meter size greater than 1 inch. The majority of residential customers have meters sized at 3/4 inch.
Department Service Rules
The Department Service Rules assure uniformity of interpretation and application of the responsibilities, authorities, and provisions included in Title 14. Additionally, this document should be considered as a resource to outline departmental methods, processes, accepted standards, rates, charges and fees as authorized in Title 14. The Service Rules do not replace the Henderson Municipal Code; they are intended to supplement it. For any conflicts, the Henderson Municipal Code takes precedence.
Henderson Utility Guidelines (HUGs)
The Henderson Utility Guidelines (HUGs) are intended to aid project engineers and team members in implementing accepted City of Henderson design practices for potable water facilities. The main purpose of the HUGs is to assure uniformity of design concepts, formats, methodologies, procedures, and quality of work products for the City. The project engineer should note that the details and descriptions contained within these guidelines are conceptual in nature and are not intended to preclude sound engineering judgment.