Utility Services
Water Use RestrictionsWater use restrictions were implemented in 2003 to help conserve water and protect the future of our water resources. The following water use restrictions are defined by the Henderson Municipal Code Title 14.14. The following paragraphs offer a summary of rules that apply to the majority of customers, but there may be some exceptions to the rules below. Contact the Customer Care Center by email at waterwaste@cityofhenderson.com or call (702) 267-5900 if you have questions about how these restrictions apply to you.
Mandatory
Landscape Watering Restrictions
Residential and commercial landscape irrigation is restricted to a certain
number of days per week based on the season. All customers are assigned to a
watering group, labeled A, B, C, D or E,
that defines what day(s) of the week
landscape spray irrigation is allowed. Watering group assignments are based on the
customer's location address.
Spray irrigation between the hours of 11 a.m. and 7 p.m. from May 1 through September 30 is not allowed (this is also referred to as a time-of-day restriction).
Watering by hand (you must physically be present) using a container, or positive shut-off nozzle on your water hose, is allowed any day of the week regardless of your assigned watering days.
You may request an exemption allowing you to irrigate new or re-seeded turf outside your assigned watering days, for a period of thirty days. You must first notify the Customer Care Center by email at waterwaste@cityofhenderson.com or call (702) 267-5900. Time-of-day restrictions will still apply when you are irrigating new or re-seeded turf.
Landscape Material Restrictions and Turf Installation
The installation of new turf in residential front yards, common areas, medians and non-residential developments is prohibited in most cases. Turf installation in side and rear yards is limited to 50% or less of the total square footage of the landscaped area.
If you currently have water-efficient landscaping in your front yard, you are not allowed to replace that landscaping with grass. To determine how turf installation restrictions may apply to you, contact the Customer Care Center by email at waterwaste@cityofhenderson.com or call (702) 267-5900.
Clark County prohibits residents from planting oleanders, fruiting olive trees, and fruiting maple trees.
Vehicle and Surface Washing
Use of a commercial car wash that recycles its water is
recommended for washing personal vehicles. Visit
www.snwa.com to print a coupon towards your next commercial car wash. Personal
vehicle washing at home is limited to one time per week, and the use of a
positive shut-off nozzle is required. Washing of
equipment, buildings and surfaces, such as sidewalks and
driveways, is not allowed. The use of a broom is recommended.
Swimming Pools and Spas
Public and private
swimming pools are not restricted in their water use.
However, when draining your pool or spa, all water must be drained into the sanitary sewer system
through a clean-out port located on your property.
Draining pool or spa water into the street is considered water waste and may
result in an administrative fine. Draining pool or spa water into a manhole is
considered illegal dumping and may result in a fine or citation. If you have a septic tank,
call our Customer Care Center at (702) 267-5900 before you drain your pool.
Use of a
pool cover is recommended, and can reduce water evaporation by up to 50%. Visit
www.snwa.com
to print a coupon towards the purchase of a pool cover.
Know Your H2O Brochures
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Preventing water
waste
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