Utility Services
Regulatory ProgramsThe City administers several regulatory programs to monitor and prevent possible sources of contamination or damage to our water distribution, and wastewater collection and treatment systems.
Cross Connection Control Program
The goal of the Cross Connection Control Program is to eliminate possible sources of potable water system contamination by identifying cross-connections, and requiring that appropriate backflow prevention assemblies be installed and maintained by water customers. A cross-connection is an actual or potential connection between a potable water system, and any source or system containing non-potable water or other substances. An example of cross-connection is the piping between a public drinking water system and a landscape irrigation system. In any instance of a cross-connection, there is an opportunity to introduce contaminants into the potable water system due to the occurrence of backflow.A backflow prevention assembly is a mechanism that provides a physical barrier to backflow. To protect the public drinking water system, the City requires that an approved backflow prevention assembly be installed and maintained by the water customer, at the water service connection to each system or premises that poses a significant risk to the public water system.
Water customers that are required to install and maintain a backflow prevention assembly include, but are not limited to: reclaimed water customers, hospitals and medical centers, restaurants and food processing facilities, car washes, dry cleaners and other chemical-handling businesses, and large irrigation systems.For more information on the Cross Connection Control Program, contact the Department of Utility Services Regulatory Programs Section at (702) 267-2650.
Fixture Verification Program
The Fixture Verification Program helps the City maintain an accurate count of plumbing fixtures associated with each commercial account so we may bill each account appropriately. This program enables the City to more accurately project the timing of wastewater collection and treatment system upgrades and ensure continued, uninterrupted service to our customers.As part of the fixture verification process, City staff will visit customer properties on a periodic basis to verify that the number and type of plumbing fixtures at each location match what we have in our records. If your property is selected for fixture verification, we will contact you to let you know when to expect our visit, and arrange access to the necessary areas.