Fire
- Where is my closest fire station?
Check for the closest fire station on our Station Locations Map page.
- How do I get a copy of a Fire or EMS report?
Call the Fire Training Center at (702) 267-2285.
- How do I get information regarding my ambulance bill?
Call Accounts Receivable at (702) 267-1740.
- Where do I find information regarding permits?
Permit information can be found at the Building and Fire Safety Department.
- Where do I call to get CPR classes?
Contact the Valley View Recreation Center at (702) 267-4060; The Red Cross or the American Heart Association.
- Where do I get my car seat checked?
Contact Safe Kids Coalition's web site for current dates and locations for car seat check: http://www.safekidsclarkcounty.org/events.php
- How do I set up a station tour or school visit:
http:// (event request form)
- What do I do with old gasoline/oil/paint that I don't want?
Call H20 Environmental at (702) 396-4148.
- How do I get information about the Youth Firesetting
Intervention Program?
Call our Public Education Specialist, Kathryn Hooper at (702) 267-2284.
- My fire extinguisher doesn't work, who do I call?
Check the Yellow Pages under "Fire Extinguishers".
- Do you get cats out of trees, off telephone poles or roofs?
No. Try opening a can of tuna, placing it on the ground, and waiting for the cat to get down on its own.
- Where can I go to get my blood pressure checked?
Any fire station between the hours of 8 a.m. and 7 p.m. However, they may be out of the station on a call or for training.
- Why do I see fire trucks with full lights and sirens go through a red light at intersections and then, after they go through, they turn off their lights and slow down?
Sometimes several units are dispatched to the same incident. The first unit may have arrived on the scene, surveyed the situation, and informed the dispatcher that the situation was under control. All other responding units were cancelled and put back into service, ready to take another call.
- Why do I see firefighters cutting holes in the roof of a building on fire?
This is called "venting the roof". There are two basic reasons for this practice. Dangerous gases and dark smoke accumulate in a burning building. Unlike the movie versions of fires, it is impossible for firefighters to see in such an environment. When a hole is made in the roof because the building is "vented", the smoke and gases escape because heat and smoke rise. It makes it much easier for the firefighters in the building to see. It also reduces the possibilities of
back drafts and flashovers by reducing heat and removing flammable and toxic gases. Victims trapped inside have a greater chance of survival because more oxygen is present and firefighters can perform a more efficient search. Another reason for venting the roof is to see how far the fire has progressed. One of the fastest avenues through which fires spread is the attic. Heat and smoke rise into the attic where the fire can move quickly. Firefighters may go ahead of the fire on a roof, cut holes to access the attic and stop the fire from spreading through the attic.
- Do you fill swimming pools?
We do not fill swimming pools; you must fill your pool from your metered water system.
- I locked my keys in the car, will you send an engine company to unlock it?
If it is an emergency (i.e., child or animal locked inside), the City of Henderson Fire Department will respond. If it is not an emergency, please contact a local locksmith.
- How can I become a member of the City of Henderson Fire Department?
Each year, the City of Henderson Human Resources Department establishes a hiring list. For more information, you can visit the City of Henderson web site,
www.cityofhenderson.com, go to "Departments", then "Human Resources" for information; the Fire Department also maintains a separate recruitment web site, please visit
www.hfdcareers.com for more detailed information.
