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4. Parent/guardian conference. If a behavior concern is identified and documented three or more times, a parent conference will be required for the participant to return to the program. The conference is mandatory to ensure consistency, follow through and cooperation among staff, participant and parent/guardian. 5. Suspension: The steps listed above are used to correct behavior(s) in most cases. If they are unsuccessful, the participant will be suspended from the program. Suspension Policy All suspensions result in a loss of enrolment and/or participation in any City of Henderson programs. • First suspension. When possible and reasonable, we use steps one through four to address the inappropriate behavior. Should the behavior continue, the participant will be suspended termed accordingly to the number of occurrences and the severity of the behavior displayed. A parent conference will be required prior to the participant’s return to the program. • Second suspension. Should inappropriate behavior continue after the first suspension, the participant will be suspended for an extended period of time and will not be able to register for any other program. A second parent conference will be required prior to the participant’s return to the program. • Third suspension. A third suspension will likely include an extended period of time beyond 30 days with the potential to include multiple years, depending on the offense. The suspension will apply to all City of Henderson Public Works, Parks and Recreation Department programs and facilities. Note: Bullying; harassing; threatening other participants or staff; intimidating; uncontrollable, physical or violent behavior can be considered grounds for immediate suspension. If the inappropriate behavior results in an immediate suspension, the length of suspension will be at the city’s discretion, commensurate to the offense, and could include up to a permanent suspension. No refunds will be granted for suspended program days; no exceptions Custodial Issues The obligation of our staff is to ensure a safe and fun environment for your participant. We understand that children may come from a situation where parents are separated, divorced or currently seeking a divorce. These situations result in various custodial arrangements. The City of Henderson is not able to interpret or make rules relating to custody agreements. This is the responsibility of the custodial parties and the city will neither negotiate nor mediate custody arrangements. The party registering the participant will designate who is authorized to pick up and drop off a participant and that authorization will be for all program times. The city will not be responsible for enforcing time constraints relating to visitation. If custodial issues are in dispute, causing any uncertainty as to which parent is entitled to pick up the participant, we ask that you refrain from registering the participant until such issues are resolved. If such issues arise once a participant has been registered in a program, the city expects them to be resolved immediately. If the issue is not resolved immediately, the department will consider whether the participant may continue to attend the program. Parents, guardians or other authorized individuals who attempt to pick up their participant while intoxicated or under the influence of another substance will immediately be reported to the police.


17-396500_TRIS_Handbook_2017-revised2
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