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Parent Code of Conduct As adults, we serve as role models for individuals in our programs. If you should have a concern, please address it in an appropriate and calm manner. The City of Henderson’s Administrative Policy No. 024 and Policy No. 025 set forth a policy of zero tolerance for workplace violence, physical force, harassment, intimidation, or abuse of power of authority. This includes actions of employees, supervisors, customers, clients, vendors, or other persons. Should a situation occur within the program due to inappropriate actions by a parent/patron that causes excessive time spent by city employees, the City of Henderson reserves the right to remove the participant from the program. Examples of inappropriate behavior (but not limited to): • Non-compliance. Failure to comply with directions or requests. • Harm to self. Physically harming/injuring self. • Stealing. Removing property belonging to others, the city or other facilities without permission. • Misuse/destruction of property. Improper use/care of equipment or items that belong to the department, site location or items belonging to another person. • Inappropriate language/actions. The use of foul or unkind words, or inappropriate gestures/actions toward participants, staff or other persons. • Harm to others. Physically striking or injuring another person (staff or participant) through an inappropriate action or threat. • Disrespecting staff. Talking back to or not listing to staff members; not following directions. • Spitting. Spitting on property, equipment, others, or self. • Weapons. Bringing weapons or something that can be used as a weapon to the program. Steps Taken to Address Inappropriate Behavior Our employees are trained to implement corrective actions (in the order detailed below) when possible and reasonable. This policy affords parents the opportunity to correct the inappropriate behaviors, allowing the individual to continue to participate in the program. While we normally employ corrective measures in order (one to five), we reserve the right to enact a measure commensurate to the offense. 1. Communicate appropriate behavior. A staff member will communicate appropriate behavior to the participant. The participant will convey to the staff the appropriate behavior required and will be told the consequences of the inappropriate behavior should it continue. 2. Quiet time. If the inappropriate behavior continues, a staff member will have the participant go to a designated personal space area for five to ten minutes prior to rejoining the group. The staff member will reiterate the desired behavior and further consequences should the behavior continue, and allow the individual to return to the group. 3. Inappropriate behavior tracking form. If a behavior concern is identified, a staff member will track the participant’s behavior(s). Measures needed to assist in correcting the behavior and future consequences, should the behavior continue, will be communicated to the parent/guardian.


17-396500_TRIS_Handbook_2017-revised2
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